RPM WEB SERVICES Web Hosting provides web hosting
to many clients, and we have a responsibility to protect each client and to
provide the best services available. The following guidelines were designed to
ensure these obligations are met. FURTHERMORE, these Policies, Guidelines, and
Disclaimer are intended for all domains residing on RPM WEB SERVICES Web Hosting
servers. Resellers are responsible for any account that they resell on our
servers as well!!
Content:
All services provided by RPM WEB SERVICES Web Hosting may be used for lawful
purposes only. Transmission, storage, or presentation of any information, data
or material in violation of any United States Federal, State or City law is
prohibited. This includes, but is not limited to: copyrighted material, material
we judge to be threatening or obscene, or material protected by trade secret and
other statute. The subscriber agrees to indemnify and hold harmless RPM WEB
SERVICES Web Hosting from any claims resulting from the use of the service which
damages the subscriber or any other party.
Pornography and sex-related merchandising is prohibited on all RPM WEB SERVICES
Web Hosting servers. This includes sites that may infer sexual content, or links
to adult content elsewhere. RPM WEB SERVICES Web Hosting will be the sole
arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present content
that may be damaging to RPM WEB SERVICES Web Hosting servers or any other server
on the internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
Pirated software
Hacker programs or archives
Warez sites
Any Site that consumes more than 20% of system resources
Following are a list of sites that will often require more than 10% of our
systems resources: Multiple domains residing at a single IP address, domains
with archives or galleries, (i.e. .gif, .jpg, .exe, .zip, .tar, etc.), and
domain accounts offering download files.
This is not to mean that your web site can not contain such files, however if at
any time they consume 10% or more of our systems resources you will be contacted
to resolve the problem.
RPM WEB SERVICES Web Hosting will be the sole arbiter as to what constitutes a
violation of this provision.
Traffic Usage
All account plans come with a predetermined amount of traffic allowance. We
monitor all accounts and reserve the right to charge $1.00 for each TB of
traffic exceeded. This amount is not prorated, this meaning that 1 TB will be
treated and billed and not prorated. The following traffic counts against your
allowances. http (web) in and out, POP (email .. in and out), SMTP, FTP (in and
out) also.
Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from an RPM WEB SERVICES Web
Hosting server or using an email address or domain that is maintained on an RPM
WEB SERVICES Web Hosting machine as reference is STRICTLY prohibited. RPM WEB
SERVICES Web Hosting will be the sole arbiter as to what constitutes a violation
of this provision.
Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be a
large drain on system resources and we cannot allow it as an account option.
Background Running Programs
We may allow programs to run continually in the background. These are considered
on a case-by-case basis and an extra charge will be incurred based on system
resources used and operational maintenance needed.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Server Abuse:
Any attempt to undermine or cause harm to a server, or customer, of RPM WEB
SERVICES Web Hosting is strictly prohibited.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole
discretion.
All Sub-Networks, distributive hosting sites and dedicated servers of RPM WEB
SERVICES Web Hosting must adhere to the above policies.
Account Deactivations:
Any account deactivated due to non-payment will be deactivated and we require a
reactivation fee of $50.00 to be paid prior to reactivating the account.
30 Day Money Back Guarantee/Refunds:
Regular Hosting Clients - Should you become unsatisfied with our services within
the first 30 days of your account activation, RPM WEB SERVICES Web Hosting will
refund your hosting fee. (EXCLUDES VPS AND DEDICATED SERVERS)
Cancellation Refunds:
We DO NOT refund partial monthly fees to accounts canceling after their 30 day
initial account activation period. Quarterly and longer terms are NOT refundable
after the first 30 days.
**Please note: Domain Name Registration fees WILL NOT be refunded.** AND NEVER
HAVE BEEN AT ANY REGISTRAR.
REFUSAL OF SERVICE:
We reserve the right to refuse, cancel, or suspend service at our sole
discretion. For ANY Reason.
LIMITATION OF LIABILITY:
RPM WEB SERVICES Web Hosting shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from RPM WEB
SERVICES Web Hosting servers going off-line or being unavailable for any reason
whatsoever. Furthermore, RPM WEB SERVICES Web Hosting shall not be responsible
for any claimed damages, including incidental or consequential damages,
resulting from the corruption or deletion of any web site content or other
stored data from one of RPM WEB SERVICES Web Hosting servers. All damages shall
be limited to the immediate termination of service. In NO way shall damages be
assessed to the total amount of hosting fees paid for service. YOU and only YOU
are responsible for your data and backups.
All complaints will be investigated promptly.
Please report violation complaints to our support department.
Failure to follow any term or condition will be grounds for immediate
account deactivation.
DISCLAIMER:
RPM WEB SERVICES Web Hosting cannot be held liable for system downtime, crashes,
or data loss. We cannot be held liable for any predicted estimate of profits in
which a client would have gained if their site was functioning. Certain services
provided by RPM WEB SERVICES Web Hosting are resold. Thus, certain equipment,
routing, software, and programming used by RPM WEB SERVICES Web Hosting are not
directly owned or written by RPM WEB SERVICES Web Hosting. Moreover, RPM WEB
SERVICES Web Hosting holds no responsibility for the use of our clients
accounts. If any terms or conditions are failed to be followed, the account in
question will be automatically deactivated. We reserve the right to remove any
account without advanced notice for any reason without restitution as RPM WEB
SERVICES Web Hosting sees fit.
ACCOUNT ACTIVATION:
By activating your account with RPM WEB SERVICES Web Hosting, you agree to the
above policies and disclaimer. Upon requesting an account activation, you are
required to accept these policies, guidelines, and disclaimer and a copy of your
acceptance is forwarded along with your activation request to be maintained
within your account information.
NOTICE:
If you sign up for an account and do not follow our terms. No refunds will be
given. We will however let you know by email or phone before any action is taken
and you will have a chance to solve the matter.
FURTHERMORE, RPM WEB SERVICES Web Hosting retains the right to change any or all
of the above Policies, Guidelines, and Disclaimer without notification. We also
retain the right to increase any pricing, and make changes to our account plans
without notification. We will however do our very best to keep prices at or
below current rates to remain competitive and we will also maintain a current
term of service and acceptable usage policy published here on our main site.
NOTICE:
If your account is found to contain illegal activity, Illegal MP3 Files, Pirated
software, hacker programs, Warez programs, or any other illegal files, your
account will be terminated immediately without notice and a $50.00 Cancellation
fee will apply. ** Also the proper (and your local) authorities will be notified
of your actions.